ji888 Privacy Policy

— Introduction

This Privacy Policy describes how ji888 ("Platform," "we," "us," "our") collects, uses, stores, and protects the personal information of players and visitors ("you," "your") who access ji888 through the website at ji888.my or through the ji888 mobile app.

By registering an account or using the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree, please do not register or continue using ji888.

1 What Data We Collect

ji888 collects personal data through three main channels: information you provide when registering and verifying your account, information generated through your activity on the platform, and information received from third-party payment providers and identity verification services.

ji888 does not knowingly collect personal data from individuals under 21 years of age. If an account is found to belong to a minor, it will be closed and the data deleted.

2 How We Use Your Data

Personal data collected by ji888 is used for the following legitimate purposes:

• Account management: Creating, verifying, and maintaining your ji888 account.
• Identity verification (KYC): Confirming your identity and age to comply with applicable regulations and to protect the platform from fraud.
• Transaction processing: Executing deposits in Philippine Peso and releasing withdrawals to your verified bank account or e-wallet.
• Security and fraud prevention: Monitoring for unusual account activity, unauthorised access attempts, and patterns consistent with money laundering or fraud.
• Platform operation: Providing gameplay, customer support, and technical functionality across the website and app.
• Legal compliance: Meeting obligations under applicable laws and responding to lawful requests from authorities.
• Responsible gaming: Monitoring for signs of problem gambling and facilitating self-exclusion or account restriction requests.
• Service improvement: Analysing usage patterns in aggregate to improve the platform experience for Filipino players.

ji888 does not use your personal data for unsolicited marketing to third parties, and we do not make automated decisions about your account that produce significant legal effects without human review.

3 Data Sharing and Third Parties

ji888 does not sell or rent your personal data. Data may be shared with third parties only in the following circumstances:

• Payment processors: Philippine bank transfer services, InstaPay, PESONet, and supported e-wallet providers receive only the transaction details required to process your specific deposit or withdrawal. These providers handle data under their own privacy policies.
• KYC and identity verification providers: Specialist third-party services may be used to assist with document verification. These providers are contractually required to keep your identity documents confidential and use them only for the stated purpose.
• Game software providers: Game providers may receive a session token and anonymised gameplay data to operate their titles on the platform. Personal identification details are not passed to game providers.
• Legal and regulatory authorities: ji888 will disclose personal data to the extent required by applicable law, court order, or a lawful request from a competent authority in the Philippines.
• Technical service providers: Cloud hosting, cybersecurity, and customer support platform providers may access data as part of their contracted services, under strict data processing agreements.

4 Data Security

ji888 implements technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These include:

• SSL/TLS encryption for all data in transit between your device and ji888 servers.
• Encrypted storage for sensitive data including KYC documents and payment details.
• OTP (one-time password) verification for withdrawals and account changes, ensuring only you can authorise transactions from your account.
• Access controls that limit which internal team members can view personal player data, on a need-to-know basis.
• Regular security reviews of systems handling player data.

While ji888 takes all reasonable precautions, no internet-based platform can guarantee absolute security. You are responsible for keeping your own login credentials confidential and for logging out of your account when using shared devices. If you suspect your account has been compromised, contact support immediately through the FAQ page.

5 Data Retention

ji888 retains your personal data for as long as your account is active and for a reasonable period afterwards, to meet legal, regulatory, and fraud prevention obligations.

• Account registration data is retained for the duration of your account and for a minimum period following account closure as required by applicable law.
• Transaction records — deposits, withdrawals, and bet history — are retained for a minimum period required for financial record-keeping and legal compliance purposes.
• KYC identity documents are retained in accordance with applicable identity verification requirements.
• Support communications are retained for a period sufficient to resolve any disputes or follow-up queries.

When data is no longer required, ji888 takes steps to securely delete or anonymise it.

6 Cookies and Tracking

ji888 uses cookies and similar technologies on the website and app to enable core platform functionality, maintain your login session, and understand how the platform is used in aggregate.

• Essential cookies: Required for basic platform functionality — logging in, maintaining your session, and processing transactions. These cannot be disabled without breaking core features.
• Analytics cookies: Collect anonymised data about how pages are accessed and which features are used, to help improve the platform experience.
• Security cookies: Used to detect and prevent fraudulent activity and protect your account session.

Most browsers allow you to control or delete cookies through their settings. Disabling essential cookies will affect your ability to log in and use the platform normally.

7 Your Rights Over Your Personal Data

As a user of ji888, you have the following rights with respect to your personal data. To exercise any of these rights, contact support through the FAQ page.

ji888 will handle all data rights requests honestly and promptly. Requests may require identity verification before they are processed to protect your account from unauthorised data requests.

8 Minors and Age Restriction

ji888 is strictly for users who are 21 years of age and above. We do not knowingly collect personal data from anyone under 21. KYC verification is required before withdrawals are processed, and this process includes age verification against a government-issued Philippine ID.

If you are a parent or guardian and believe that a minor has registered an account on ji888 using false information, please contact support immediately through the FAQ page. The account will be closed and the data reviewed and deleted appropriately.

9 Changes to This Privacy Policy

ji888 may update this Privacy Policy from time to time as the platform evolves or as legal requirements change. When changes are made, the revised policy will be published on this page with an updated review date. Continued use of the platform after any update constitutes your acceptance of the revised policy.

We encourage you to revisit this page periodically. If you have questions about how this policy applies to your account or how to exercise your data rights, visit the FAQ page or review our Terms and Conditions for related information.